At BigGift, we understand that circumstances may arise that require you to cancel your corporate gift order. We strive to provide the highest level of customer service, and we want to make the cancellation process as smooth and easy as possible.
We understand that sometimes plans change, and you may need to cancel your corporate gift order. If you need to cancel your order, we ask that you do so prior to the customization process starting to avoid incurring additional costs. To cancel your order, please contact our customer service team as soon as possible at info@multimarketing.in or on WhatsApp at +91 9341362214. Please provide your order number and the reason for cancellation so that we can process your request as quickly and efficiently as possible. Please note that if customization has already begun on your order, we may not be able to cancel it
At BigGift, we strive to provide our customers with high-quality corporate gifts and excellent customer service. We want our customers to be satisfied with their purchases and have a positive experience shopping with us. However, we understand that there may be times when a refund is necessary. This policy outlines our refund procedures for corporate gifts purchased from our website.
Please note that shipping and handling fees are non-refundable, and you will be responsible for the cost of return shipping.
If your item(s) arrived damaged or defective, please contact our customer service team within 24 hours of receipt of the item(s). We will provide instructions on how to return the item(s) for a refund or exchange.
We reserve the right to modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
If you have any questions or concerns about our Cancellation Policy, please contact us at info@multimarketing.in or what's app us at +91 9341362214
We appreciate your business and strive to provide the highest level of customer service. If you need to cancel your corporate gift order, please contact us as soon as possible. We will do our best to accommodate your request, subject to the terms outlined in this policy.